Frequently Asked Questions
Everything you need to know about our botanical beauty essentials.
What makes Plantoria Pure products different from other beauty brands?
We specialize in 100% plant-based, cruelty-free formulas. Every product is free from synthetic fragrances, parabens, and sulfates to ensure your skin receives only the purest botanical nutrients.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the unused portion for a full refund or store credit, minus shipping costs.
Are your products safe for sensitive skin?
Yes, our products are dermatologically tested and formulated with gentle, natural ingredients. However, we always recommend performing a patch test on a small area of skin before full application.
Do you offer wholesale opportunities for retailers?
Absolutely. If you are interested in carrying Plantoria Pure products in your boutique or spa, please contact our wholesale department through our dedicated contact form.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.